What Makes Us Different?

Customization

Every client’s context is different.  At the outset of each engagement we work with you to define success in clear terms.

“I deeply appreciate the approach, the competence, the ease of working with you and the seriousness of purpose.”
— Professional services client

We want to ensure that our support helps you make measurable progress against a clear objective - securing a contract, increasing sales, improving customer or client retention, repairing a specific client or alliance relationship, or improving internal strategic planning.

Focus

We’re specialists. We focus exclusively on our core areas of expertise: negotiation, stakeholder relationship management and dispute resolution.

We have worked to structure, negotiate, maintain and rehabilitate hundreds of deals, partnerships and relationships across multiple sectors, including professional and financial services, biopharmaceuticals, and energy.

Design

We believe that to be worth your time and money, a deal coaching process, working session, or training program needs to be:

  • Relevant — tied to clear business objectives.

  • Customized to your context — based on an understanding of your challenges and using examples from people’s real-world experience.

  • Credible — by linking to the latest thinking and best practice.

  • Engaging — highly interactive, practical, and fast-paced. No lectures!

  • Crisp — as short as possible, so that people can get back to work to apply what’s been discussed and learned.

Follow through

What happens after a working session or a training is even more important than what happens during it. We partner with you to see things through and ensure that new ideas, approaches and skills get applied.